Last Updated: September 2, 2026
Train7 ("Train7", "we", "our", or "us") is a fitness and sports platform that connects users with Coaches and provides fitness training, workout programs, bookings, subscriptions, and related services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Train7 collects, uses, stores, and protects your information when you use our mobile application, website, and related services (collectively, the "Services"). By using Train7, you agree to the practices described in this Privacy Policy.
Depending on the features you use, Train7 may collect the following information.
You may also be able to sign in using third-party authentication services such as Apple or Google. When you use these services, we may receive information that you authorize the relevant provider to share with us.
Train7 may provide communication features between users and Coaches. If you use these features, we may process:
Payments may be processed through third-party payment providers. Train7 may receive limited transaction information, such as:
Train7 does not store your complete credit or debit card number unless explicitly stated at the time of payment. Payment information may be processed directly by third-party payment providers according to their own privacy policies and security practices.
We may use your information to:
Train7 may allow users to upload profile pictures, progress photos, or other content related to their fitness activities. Content uploaded by you may be accessible to your selected Coach when necessary to provide the requested services. You are responsible for ensuring that any content you upload does not violate the rights or privacy of another person.
Train7 allows users to interact with Coaches and fitness professionals. Information that you voluntarily provide to a Coach may be accessible to that Coach for the purpose of providing coaching and fitness services. Coaches are expected to use user information responsibly and only for legitimate service-related purposes.
Train7 may process fitness-related information provided by you to help deliver personalized training services. Train7 is a fitness and sports platform and is not a medical service or medical device. The information, workout programs, recommendations, and services provided through Train7 are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Train7 may use trusted third-party services to operate and improve the application, including services for:
These providers may process information on our behalf and are expected to protect personal information according to applicable laws and contractual requirements.
If you choose to sign in using Apple or Google, the relevant provider may share certain information with Train7 according to your authorization and the provider's policies. You can review the privacy policies of the relevant authentication provider before using the service.
Train7 may send push notifications relating to:
You can disable push notifications at any time through your device settings.
We do not sell your personal information.
We may share information when necessary with:
We only share information when reasonably necessary to provide, maintain, secure, or improve the Services, or when required by applicable law.
We use reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, loss, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain your personal information for as long as necessary to:
When information is no longer required, we may delete or anonymize it in accordance with applicable laws and our data retention practices.
You may request deletion of your Train7 account and associated personal information. To request deletion of your account or personal data, please contact us using the email address provided below.
Some information may be retained for a limited period when required for legal, security, fraud prevention, accounting, or other legitimate purposes.
Train7 is not intended for children who are below the minimum age required by applicable law to independently use the Services. We do not knowingly collect personal information from children without appropriate parental or guardian authorization where required by law. If you believe that a child has provided personal information to Train7 without appropriate authorization, please contact us.
Your information may be processed or stored in countries other than the country in which you live. Where required by applicable law, we take reasonable measures to ensure that personal information transferred internationally receives an appropriate level of protection.
Depending on your country and applicable privacy laws, you may have the right to:
To exercise these rights, please contact us using the contact information below.
We may update this Privacy Policy from time to time to reflect changes to our Services, legal requirements, or privacy practices. When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Company: Train7
Email: support@train7.com
Website: train7.com
Country: United Arab Emirates